Privacy Policy
Effective Date: June 5th, 2025
Family Flow Chiropractic (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.familyflowchiropractic.com) or interact with our services.
1. Information We Collect
- Personal Information: such as your name, email address, phone number, and health-related information you voluntarily provide through forms or bookings.
- Non-Personal Information: such as browser type, operating system, IP address, and browsing behavior collected via cookies or analytics tools.
2. How We Use Your Information
We may use your information to:
- Schedule and manage appointments
- Respond to inquiries and provide support
- Send updates, promotions, or newsletters (if you opt in)
- Improve our website, services, and patient experience
- Comply with legal and regulatory requirements
3. How We Share Your Information
We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:
- With service providers (e.g. appointment software or email platforms) to help us operate efficiently
- If required by law or to protect our legal rights
- With your consent, if sharing with another healthcare provider
4. Data Security
We use industry-standard measures to protect your information. However, no system is 100% secure. We encourage you to protect your personal information when interacting online.
5. Your Rights & Choices
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing communications at any time
- Request details about how your information is used
To exercise these rights, please contact us at admin@familyflowchiropractic.com.
6. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and analyze site traffic. You can disable cookies through your browser settings, but some features of our site may not function properly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their policies.
8. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted here with a revised effective date.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Family Flow Chiropractic
admin@familyflowchiropractic.com
208-446-8737
1022 N 4th St. Suite 102, Coeur d'Alene, ID 83814
10. HIPAA Notice of Privacy Practices
As a healthcare provider, Family Flow Chiropractic is required by the Health Insurance Portability and Accountability Act (HIPAA) to protect the privacy and security of your Protected Health Information (PHI).
Your PHI may include any information that relates to your past, present, or future physical or mental health, healthcare services provided to you, or payment for those services. We are committed to safeguarding your information and only use or disclose it as permitted by law or with your written authorization.
We may use your PHI for purposes such as treatment, payment, and healthcare operations. For example, we may share information with other providers involved in your care or submit claims to your insurance company.
You have the right to:
- Request a copy of your health records
- Request corrections to your health information
- Request restrictions on how your information is used or shared
- Receive a list of disclosures we’ve made of your health information
If you would like more detailed information, please request a full copy of our HIPAA Notice of Privacy Practices by contacting our office at admin@familyflowchiropractic.com.